Cloud Telephony / VOIP
Voice over the internet – VoIP the future of telephony and voice communications is going to be based on internet technology
Fully cloud based managed and integrated telephone services – Voice over IP (VOIP) is the next generation of telephony services.
Super fast broadband finally makes telephony over the internet a reality. Speak to us about how this will change the future of voice communications and how it will integrate effectively into your business.
Cloud Telephony / Voice over IP - What is it?
Cloud telephony, also known as VoIP, replaces traditional phone systems with a secure, internet-based solution. Calls are made and received using the internet rather than on-site hardware and old BT (British Telecom) based phone lines. This gives your business greater flexibility, lower costs and advanced calling features without the need for a physical phone system. You also gain independence from companies such as BT.
How Cloud Telephony Benefits Your Business
Our cloud telephony solutions help businesses improve communication while reducing costs. You benefit from flexible working, easy scalability, call handling features and predictable monthly pricing—all while maintaining professional call quality and reliability.
Business VoIP Features
Our VoIP phone systems include advanced features such as call forwarding, auto-attendants, voicemail-to-email, call recording, call reporting and softphones on your PC and mobile apps. These features help your team work more efficiently and deliver a better experience for your customers.
Remote & Hybrid Working Made Simple
Cloud telephony allows your team to make and receive business calls from anywhere. Whether working from the office, home, or on the move, your staff stay connected using desk phones, laptops or mobile apps, without giving out personal numbers.
Easy Setup & Number Porting
We handle the full setup of your cloud phone system, including porting your existing phone numbers with minimal disruption. Our team ensures a smooth transition from your current provider so your business stays connected throughout the changeover.
Call Quality, Reliability & Security
We deliver high-quality voice calls using reliable VOIP dedicated data centres and secure connections. Our VoIP services include encryption, resilience and monitoring to ensure consistent call quality and protection against downtime.
Scalable Solutions for Growing Businesses
Our cloud telephony systems scale easily as your business grows. Adding new users, locations, or features is quick and cost-effective, without the need for expensive hardware upgrades.
Ongoing Support & Management
We provide fully managed cloud telephony with local support. From system changes to fault resolution and ongoing optimisation, our team is on hand to keep your phone system running smoothly.
Why Choose Our Cloud Telephony Services?
We offer reliable VoIP solutions tailored to your business needs, backed by expert advice and responsive local support. Our focus is on clear communication, dependable service and solutions that grow with your business. We partner with a dedicated VOIP provider supporting more than 50,000 VOIP businesses. You benefit from local support together with a global specialist in supporting cloud VOIP services securely and reliably.
Business Telephony / VoIP FAQs
1. What is cloud telephony / VoIP and how does it work?
Cloud telephony, also known as VoIP, allows your business to make and receive phone calls over an internet connection rather than traditional phone lines. The phone system is hosted securely in the cloud, which removes the need for on-site hardware and provides advanced features, flexibility and lower running costs.
2. Will cloud telephony work with our existing phones and numbers?
In most cases, cloud telephony works with existing IP phones and we can port your current business phone numbers across to our VoIP platform. We manage the full number porting and setup process to ensure a smooth transition with minimal disruption to your business.
3. Is VoIP call quality reliable for business use?
Yes. Business VoIP delivers clear, reliable call quality when supported by a suitable internet connection. We assess your connectivity and prioritise voice traffic where required, dedicated VBOIP infrastructure to ensure consistent performance for day-to-day business calls.
4. Can our team use the phone system when working remotely?
Yes. Cloud telephony supports office-based, remote, and hybrid working. Your team can make and receive business calls using desk phones, laptops, or mobile apps, while maintaining a professional business presence and keeping personal numbers private.
5. How secure is cloud telephony for business calls?
Cloud telephony is highly secure when professionally managed. We protect your phone system using encryption, secure data centres, account controls, monitoring, and fraud prevention measures to safeguard calls and prevent unauthorised usage.
6. How much does business cloud telephony / VoIP cost?
Business VoIP is typically more cost-effective than traditional phone systems. Pricing is charged per extension on a predictable monthly basis, with flexible plans that allow your business to scale up or down without expensive hardware or long-term contracts.
Ready to Upgrade Your Business Phone System?
Move away from outdated phone systems and switch to flexible, cost-effective cloud telephony!