Business IT Support Services in Cornwall
Established since 2004, IT West provide IT support services for businesses in Cornwall & beyond.
Backed by a highly skilled and experienced team, we deliver reliable managed IT support services, secure cloud solutions, intelligent network design, robust cyber security, modern VoIP team communications and more. We don’t just provide technology — we partner with you, offering clear, friendly, expert-led advice helping your business run smarter, safer and more efficiently.
IT Support
From our offices based in Hayle, Cornwall our team offers full IT support from day to day troubleshooting to long term IT strategy planning.
As a trusted partner for long term reliability we have been proudly working with many of the most successful Cornish businesses for over 20 years. We work in key industries from the care sector, green energy & non-profit to accountancy, legal and manufacturing, ensuring to develop a clear understanding of how you work and what you need.
Chat to us about how we can get business technology working for you.
IT Services
Whether you are looking for fully managed IT services, IT strategy consultancy or expert day to day IT support services, we’re here to help!
Computer Systems & Data Networks
Reliable, secure, robust and scaleable computer networks delivering the foundation to support your business. Your computer network provides the physical framework to run your business. Get away from continual tactical infrastructure investment. Getting your strategy right today will make sure you get the most out of the core engine that runs your business.
Security & Business Protection
Effective Cyber Security, Backup and Business Continuity solutions are crucial to the technology framework that supports your organisation.
There is an ever increasing threat to the technology and data that your business relies on. At the same time your computing environment continues to grow in importance as it becomes a fundamental part of every business.
Cloud Computer Solutions
Cloud computing and storage services from Microsoft Office 365 to a fully Hosted Desktop and Server Infrastructure. Our impartial approach ensures you get the best solution for your organisation. Although “Cloud” is reported as the future it is not always the correct answer to your business requirements today. We spend the time to analyse all the options to ensure you get the best fit for your specific needs.
Cloud Telephony / VOIP
Fully cloud based managed and integrated telephone services. Voice over IP (VOIP) is the future of telephony. Don’t get caught out with a legacy investment. Your voice services will become an integrated part of your technology infrastructure. SuperFast broadband finally makes telephony over the internet a reality. Speak to us about how this will change the future of voice communications.
Business IT Services and IT Support FAQ
1. What services are included in your business IT support?
Our IT support services typically include helpdesk support, network management, hardware and software assistance, cybersecurity, data backup, cloud services and ongoing system monitoring. We tailor our services to meet the specific needs of your business.
2. How much does business IT support cost?
The cost of IT support depends on factors such as the size of your business, number of users or devices, software employed and the level of support required. We offer a transaparent, flexible support model that promotes a partnership approach focused on reducing your cost of support and maximising your return on investment in IT.
3. Is it better to outsource IT support or have an in-house IT team?
Outsourcing IT support gives businesses access to a wider range of expertise at a lower cost than maintaining an in-house team. It also allows your business to scale easily while ensuring your technology is professionally managed and secure.
4. How quickly do you respond to IT issues?
We provide an agreed response based on the criticality of each incident. Critical issues are prioritized to minimize downtime.
5. How do you protect our business from cyber threats?
We use a layered cybersecurity approach that includes firewalls, antimalware protection, email security, software compliance, regular updates, monitoring, secure backups and business continuity. Our goal is to keep your data safe and your business compliant with industry standards. We promote Cyber Essentials as compliance standard to aim for.
6. Can your IT support help our business grow?
Yes. Beyond fixing issues, we provide proactive IT planning to help your business scale. This includes cloud solutions, remote work setups, infrastructure upgrades and technology advice aligned with your business strategy and goals.
Ready to Improve Your Business IT?
Stop dealing with slow systems, security risks and unexpected downtime.
Our managed IT services keep your business computer systems and data network secure, reliable, and optimized for growth.
What Our Customers Say
Clients We Work With
