When AI creates more work instead of less
AI was supposed to make work simpler. But in some businesses, people are spending more time stitching systems
Insights
Welcome to IT West Insights, your go-to hub for expert IT advice, industry insights, and the latest news from the IT West team.
Do you want to know what's happening in the world of business IT?
We cover topics such as Business IT security including Cyber Security, cloud computing and storage, data networks, backup solutions, VoIP systems, and fully managed IT support and services — along with practical tips and tricks to help you get more from your everyday office applications, boost productivity, and support for modern remote working.
We regularly update this page with new articles, advice, and updates from the IT West team, so be sure to check back for the latest insights and guidance from our IT experts.
How AI could help prevent future cyber attacks
Cyber security is entering an interesting new phase. AI is starting to look for weaknesses before attackers can
Windows 11 is becoming faster behind the scenes
It’s amazing how much time disappears into tiny little delays during the day. Waiting for folders to open…
Where AI voice assistants work best in business
How much of your team’s day disappears into answering the same phone questions time and again? There’s a
Why you should never trust cyber criminals to help
It might sound like good news when cybercriminals turn on each other. But it doesn’t make things safer.
The latest Microsoft Copilot features for business
Copilot Wave 3 has landed and it’s a step up from what we’ve seen before. There’s something new
A fake CAPTCHA scam can lead to unexpected charges
Most people don’t think twice about CAPTCHAs. And that’s being exploited. There’s a new twist on something you
The risks of relying too heavily on AI at work
By the end of the week, most teams are a little more tired and a little quicker to
A fake Windows 11 update is spreading malware
Most people install updates without a second thought. And that’s what attackers rely on. There’s a new scam
Managing AI agents and reducing business risk
AI is starting to do more than just help your team. It’s making decisions and taking actions on
Windows 11 updates focused on usability and speed
Ever feel like Windows 11 is getting in the way? Or not as smooth as it should be?
Managing AI risk and governance in your business
If an AI tool in your business did something it shouldn’t, how quickly could you step in and